In a fast-paced world, we often find ourselves juggling a multitude of tasks. From work to personal errands, our minds are a whirlpool of to-dos. Even when you’re grabbing your favorite Chick-fil-A meal, you might forget to scan your Chick-fil-A One account for those sweet rewards points. Good news! Chick-fil-A has you covered with their One.Chick-fil-A.com/Forgot2Scan feature. Let’s dig deep into this incredible option that ensures you don’t miss out on any points or rewards.

What is One.Chick-fil-A.com/Forgot2Scan?

The One.Chick-fil-A.com/Forgot2Scan feature is part of the Chick-fil-A One rewards program. It provides an alternative route to earn points when you forget to scan your app during an in-store purchase. It ensures that customers always have a way to claim the points they deserve, making the Chick-fil-A experience even more rewarding.

The Importance of Scanning Your Chick-fil-A One App

Before we dive into the Forgot2Scan process, let’s examine why scanning your Chick-fil-A One app is essential.

Rewards Galore

For every dollar spent, you earn points that can be redeemed for free food items.

Membership Tiers

There are three membership levels: Member, Silver Member, and Red Member. Your tier upgrades based on the points you accumulate.

Exclusive Deals and Offers

Receive special promotions, birthday rewards, and exclusive invites to Chick-fil-A events.

A Step-By-Step Guide to Using One.Chick-fil-A.com/Forgot2Scan

Visit the Site

Navigate to One.Chick-fil-A.com/Forgot2Scan on your browser.

Sign In

Log in using your Chick-fil-A One account credentials.

Enter Transaction Details

Fill in the necessary information from your receipt. This usually includes the transaction number and the store location.

Confirm and Submit

After entering the details, confirm your transaction to ensure your points get added to your account.

Points to Consider Before Using Forgot2Scan

Receipt is a Must

Keep your receipt safe, as it contains essential transaction details needed to claim your points.

Time Limit

You usually have a limited time window to use the Forgot2Scan feature, often up to 48 hours after the transaction.

Membership Tier Points

The points from Forgot2Scan will add up to both your available points and lifetime points, influencing your membership tier.

The Importance of Accuracy

Make sure you input the transaction details correctly. Incorrect information may delay the points addition or even lead to the failure of claiming the points.

Frequently Asked Questions

Can I use the Forgot2Scan feature for multiple transactions?

Yes, but there are limitations, often up to 3 or 4 missed transactions per month.

Can I apply my points to the transaction I forgot to scan?

No, points will be applied to your account for future redemption.

What happens if I enter incorrect transaction details?

Your request may be denied, or it may take longer for Chick-fil-A customer service to validate your transaction.

What if I don’t have my receipt?

Unfortunately, the receipt is crucial for the Forgot2Scan process. Make it a habit to keep your receipt until your points are safely in your account.


The One.Chick-fil-A.com/Forgot2Scan feature is a boon for those times when life gets too hectic, and you forget to scan your Chick-fil-A One app. This comprehensive guide has equipped you with everything you need to know to claim those missed points successfully. With Chick-fil-A always striving to enhance their customer experience, this feature adds another feather to their cap, ensuring you never miss out on rewards. So the next time you forget to scan, just remember: Chick-fil-A has your back!

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